Frequently Asked Questions
About the restaurant
Hours of Operation
Our hours vary by location. Find a location near you.
Holiday Hours
We are open every day of the year except Thanksgiving and Christmas Day with special
hours on Christmas Eve. We’d love to help celebrate the holiday season with you. Check hours at your favorite location.
How Can I Change or Cancel My To Go Order?
If you need to cancel an order, please call the restaurant
where you placed the order. They will be happy to cancel or adjust for you.
Do you have Happy Hour?
At Cheddar’s, we don’t want to limit you, which is why we say Happy Hour is all day,
every day! We offer the same great value every day from open until close.
Is a New Cheddar’s Coming Near Me?
Are Reservations Accepted?
Join the Waitlist for parties up to six to shorten your
wait time in the restaurant. If you have a large party, please call the restaurant
directly. Sometimes there is a short wait, but we guarantee your stomach will tell you we’re worth the wait.
How Can I Learn About Employment Opportunities at Cheddar’s?
Build a great career, from scratch, by visiting our Careers page.
About the Menu
Where Can I View the Cheddar’s Menu?
Simply click on our Menu page to view the latest and greatest homestyle favorites at
Cheddar’s.
Does Cheddar’s Offer a Gluten-Sensitive Menu?
Absolutely! View our Gluten-Sensitive Menu.
We have printed gluten-sensitive menus available upon request at the restaurant.
Where Can I Find Allergen Information?
We take food allergies very seriously. Should you have a question about a menu item or
ingredients, we’d love to have our team check our recipe for you. Simply contact our Guest
Relations team with the ingredient(s) you are looking to avoid and the menu item(s) you’d like us to
check.
Where Can I View Nutritional Information About Your Menu Offerings?
Everything you could want to know about our food and drinks – including nutritional info,
calorie counts, and more – is available to you on our Nutritional Info page for download. If you have any
questions, please don’t hesitate to talk with your server.
Birthdays And Special Offers
Where Can I Find Coupons and Special Offers?
Join the Cheddar’s eClub to receive member-only
offers, scratch cooking tips, and more. You’ll receive free Chips & Homemade Queso just for signing up –
what a delicious way to seal the deal!
Do I Get Anything Free for My Birthday?
We love helping celebrate birthdays (and even ½ birthdays too)! Members enrolled in our
eClub will
be sent an offer for a complimentary dessert on their birthday and ½ birthday. It doesn’t get sweeter than
that!
Gift Cards
How Can I Purchase Cheddar’s Scratch Kitchen Gift Cards?
You can buy traditional gift cards in a Cheddar’s restaurant and online. If you’re looking to send a
gift virtually, check out our eGift Cards.
How Can I Check the Balance on My Gift Card?
You can check your balance online. You can also call (877)
500-9706 for 24/7 automated balance inquiry or customer service at (800) 443-4208, Monday – Friday, 9am – 6pm
ET.
How Can I Check the Status of My Gift Card Order?
Call (800) 443-4208, Monday – Friday, 9am – 6pm ET or email giftcardservices@gift.cheddars.com.
Why Is My Old Gift Card Not Working?
Don’t worry, we might be able to help! Give our team a call at (888) 642-7336, Monday –
Friday, 10am – 4pm ET or reach out via our Contact Us form.
Buying a gift card to pay someone?
There are a variety of Gift Card scams that request payment by Gift Card. Darden
Restaurants is not responsible for, and assumes no liability to you for, any unlawful conduct or fraud by any
third party associated with any Gift Card. If anyone insists you pay with gift cards, decline the offer and
report the incident to the NYS Division of Consumer Protection at 800-697-1220
(if NY Resident) or report it to the FTC at ftc.gov/complaint.
Please call for To Go